Payments policy
I accept payment on cards VISA and MasterCard and PayPal
What payment methods Tedsby supports?
We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal.
At the checkout page, you may choose to pay with credit card or PayPal.
PayPal would also accept all major credit cards.
Why am I transferred to the PayPal site?
After you click the "Buy now" button, you would be securely transferred to PayPal.
PayPal offer added protection for both you the customer and the artist.
Shipping policy
All packages are sent via international registered airmail from Ukraine.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.
Terms of shipping:
- USA: 2-3 weeks
- Canada: 2 weeks
- Australia: 2-3 weeks (sometimes longer, depending on work of Australian custom)
- Europe: 1-2 weeks
- Rest of World: 2-3 weeks
Transit time may vary depending on your location and customs processing.
Returns policy
I do not accept returns
Review by
Romana
B.
Italy,
on
May
22, 2023
Wonderful Teddy bear with an incredibly sweet expression… è un amore! 🥰 Grazie mille! ❤️❤️❤️
thank you very much ❤️❤️!! my hugs ❤️❤️!!!
Olena Ostapuk
Review by
Veronika
H.
Germany,
on
Sep
17, 2024
wunderschöner Bär von Olena Ostapuk, auch nach einigen Jahren noch.
Review by
Byrony
E.
United States,
on
Jul
2, 2023
Beautiful bear….
Love the expression on her face.
Thanks so much…. 🥰🥰🥰
thank you very much for your feedback). very nice ❤️❤️. until we meet again. hug.
Olena Ostapuk
Review by
Gale
B.
United States,
on
Jun
3, 2023
💘WOW! I LOVE HIM!💘 What a BEAUTIFUL panda!💘 I love his weight, his beautiful curly mohair, his little hat and bell. He just looks like he is trying to speak to you. He has tons of character and personality!💘 Thank you for all the care in packaging. He arrived fast to California!🥰
Thank you very much for your feedback ❤️❤️❤️ . hug tightly . see you again!!
Olena Ostapuk
Review by
Peggy
C.
United States,
on
Nov
3, 2022
Melisa is a gorgeous bear as is all of Olena's creations. I cannot say enough wonderful things about this artist. She is magnificently talented. Her bears are such treasures to have and to hold. Thank you my dear friend!
Many thanks for the feedback! It’s always a pleasure to make bears for you! I appreciate your trust! Thank you!
See you soon 🙏 Many hugs ❤️
Olena
Olena Ostapuk
Review by
Gale
B.
United States,
on
Oct
22, 2022
Review by
Jun
Z.
Japan,
on
Oct
13, 2022
Incredible technique! Thank you so much! 🥰😘
thanks for the feedback!!! ❤️🎈see you soon 🎈❤️
Olena Ostapuk
Review by
Shelley
H.
United States,
on
Oct
4, 2022
What an adorable ensemble. Extremely well made and high quality. I love it! Thank you very much, Olena!!
thank you very much for your feedback. I'm glad you liked everything. until we meet again!!! hug!!! regards Olena).
Olena Ostapuk
Review by
Christine
L.
China,
on
Sep
16, 2022
What a nice bear! I like it!
thank you very much for your review ❤️❤️🎈!!! until we meet again!!! hug 🤗
Olena Ostapuk
Review by
Linda
C.
Australia,
on
Sep
15, 2022
As described and I am more than happy with this very cute guy - very nice and well made, thank you x
thanks for the feedback ❤️❤️❤️!!! very nice !!!! until we meet again!!! hugging🎈🎈🎈
Olena Ostapuk
Review by
Obie
B.
Australia,
on
Sep
14, 2022
Wonderful bear by a wonderful artist
🎈❤️❤️❤ thank you very much for your trust!!! see you soon !!! ❤️
Olena Ostapuk
Review by
Elke
K.
Republic of the Congo,
on
Sep
5, 2022
I was so delighted when I opened the parcel with Astor and his drum and ship ❤️❤️😘
Astor is a a gorgeous and amazing drum bear and I love adorable Astor 💝 💝 💝 💝 very much . he is fabulous, amazing , so sweet 💝 💝 💝
Your artistry is very beautiful and I love and adore your work.
Hugs
thank you very much for your trust. It's so nice to receive such feedback. hug!!! see you soon ❤️❤️❤️
Olena Ostapuk
Review by
Kelly
M.
Australia,
on
Sep
5, 2022
A beautiful surprise in the mail this morning 💛
You have blown me away …. He is absolutely incredible, the attention to detail, the incredible packaging and your artistic skills are world class 💛
Thank you from the bottom of my heart for sharing your talent with the world! You are a beautiful soul x
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
thanks a lot for the feedback!!! ❤️❤️❤️😘. hug tightly !!! see you soon ❤️❤️❤️
Olena Ostapuk
Review by
Peggy
C.
United States,
on
Aug
30, 2022
Stepan is the most magnificent bear! Olena you have outdone yourself on this one!!!! You never cease to amaze me with your talent, creative spirit, and genuine kindness. Thank you for another wonderful piece that brings me sheer joy!
Review by
Obie
B.
Australia,
on
Aug
15, 2022
Gorgeous little bear beautifully crafted. Simply delightful
thank you very much for the feedback 💙💛🙏)!!! I'm happy that you liked everything 😊!!! until we meet again😘😘😘
Olena Ostapuk
Review by
Diana
H.
United States,
on
Aug
12, 2022
As always, beautiful artistry, and a very sweet baby bear. I love your work, thanks so much! Hugs
Thanks for the feedback my friend ❤️❤️❤️!!! I am happy to bring joy! see you soon 🙏
Olena Ostapuk
Review by
Peggy
C.
United States,
on
Aug
2, 2022
Finn is another gorgeous bear from Olena! Her creations just get better and better! Olena is such a delightful artist and she always aims to please her customers. Can't say enough about her incredible work!!!
thank you dear Peggy for the wonderful review ❤️❤️❤️ !!! I'm so happy !!! see you again 😘😘😘
Olena Ostapuk
Review by
Peggy
C.
United States,
on
Jul
27, 2022
I have ordered a number of Olena's creations and I am never disappointed. She is such a wonderfully creative artist!!! Her work exemplifies great detail, imagination, and love of the arts. Her items are perfectly made!
Thank you very much for your feedback ❤️❤️❤️. see you soon 🇺🇦🇺🇸❤️
Olena Ostapuk
Review by
Marjan
V.
The Netherlands,
on
Jul
26, 2022
Yet another beautiful little bear from Olena. So meticulously made, always happy te purchase from her.
🇺🇦🇳🇱❤️❤️❤️🙏
Olena Ostapuk
Review by
Gale
B.
United States,
on
May
26, 2022
PERFECTION! I LOVE EVERYTHING! Arrived quickly to California USA! Thank you Olena for this BEAUTIFUL order! These 2 bears are beautiful and have so much personality!🧸🤎🐻 They just look like they have something to say (kind words of course)!🤗😘🥰💙🌸💜
thank you my dear friend for such kind words ❤️❤️❤️ !!! very nice . see you soon!!! 😘
Olena Ostapuk
Review by
Gale
B.
United States,
on
May
25, 2022
💘💕BEAUTIFUL💕💘💙💙💙💙💙💕💘I LOVE HIM💕💘
Review by
Kerry
M.
United States,
on
May
12, 2022
Olena, Nicholas is so precious!!! I love those lively blue eyes!! What amazing work you do, thank you so much!! :) I absolutely love him!
thanks a lot for the feedback!!! 💛💙. until we meet again!!!
Olena Ostapuk
Review by
Nicola
F.
United Kingdom,
on
Mar
16, 2022
I love him... Made so well and makes me smile ☺... Thank you 😊
Review by
Peggy
C.
United States,
on
Feb
27, 2022
Baby Ricky is yet another wonderful artistic creation from Olena! Your work is always stunning! I love and appreciate your talent so much!
thank you my friend !!! hope to see you soon ❤️❤️❤️🙏
Olena Ostapuk
Comments
What a gorgeous face on Baby Oliver!!! Gosh you’re talented!!!